Frequently Asked Questions
Everything you need to know about our handcrafted art jewellery.
What materials are used in Kaushalya Art Jewellery?
Our jewellery is crafted using high-quality alloys, semi-precious stones, and premium gold or silver plating to ensure a luxurious finish and long-lasting durability.
How should I care for my jewellery to prevent tarnishing?
To maintain the shine, keep your jewellery away from water, perfumes, and hairsprays. Store each piece in a separate airtight pouch or the original box provided.
What are your shipping timelines?
Standard orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international delivery varies by location.
Do you offer a return or exchange policy?
Yes, we offer a 7-day return policy for unused items in their original packaging if they arrive damaged or differ from the description. Please contact our support team to initiate a return.
Is it safe to make payments on your website?
Absolutely. We use industry-standard SSL encryption and secure payment gateways to ensure your credit card and personal information are 100% protected.
Do you provide Cash on Delivery (COD) services?
We offer Cash on Delivery for most pin codes across India. You can check eligibility by entering your zip code on the product checkout page.